GENERAL TERMS AND CONDITIONS OF USE OF THE LARIETTE WEBSITE

These provisions regulate the manner in which users access and use the website www.lariette.com and www.lariette.eu (hereinafter referred to as the "Site"), managed by the commercial company BELLADRESS SRL, with registered office in Valea Lupului, Str. Garoafei no. 17, Bloc C1, ap. 7, Iași County, Romania, registered with the Trade Register under no. J22/1333/2021, unique registration code RO44109191, hereinafter referred to as the "Operator".

Accessing and using the site implies full and unconditional acceptance of these terms and conditions, which have contractual value within the meaning of art. 1270 paragraph (1) of the Civil Code. If you do not agree with these terms, please do not use the site and the services provided through it.

1. DEFINITIONS AND INTRODUCTORY PROVISIONS

1.1. The terms "you", "user", "client" refer to any natural or legal person who accesses, browses or places orders on the Site.

1.2. "Contract" means the legal agreement concluded remotely between the client and the Operator, in accordance with GEO no. 34/2014 on consumer protection in contracts concluded with professionals, upon confirmation of an order.

1.3. The minimum legal age for using the services offered is 18 years. By placing an order, you declare on your own responsibility that you have full legal capacity to exercise, according to art. 41 et seq. of the Civil Code.

1.4. The Operator reserves the right to unilaterally modify the content of this document at any time, without prior notice. The updated version will be accessible on the Site, and continued use constitutes tacit acceptance of the modifications.

2. INTELLECTUAL PROPERTY AND COPYRIGHT

2.1. All content elements of the site (texts, images, graphics, logos, design, multimedia elements, source code) are protected by the provisions of Law no. 8/1996 on copyright and related rights and belong exclusively to BELLADRESS SRL or its authorized collaborators.

2.2. Reproduction, distribution, modification, display, transmission, republication or use of the content for commercial purposes without the prior written consent of the Operator is strictly prohibited. Any unauthorized use will result in civil and/or criminal liability according to applicable law.

2.3. Users may download or print information from the Site exclusively for personal and non-commercial purposes, subject to the condition of not altering the copyright or visual signatures belonging to the Operator.

3. PLACEMENT OF ORDERS AND CONCLUSION OF THE CONTRACT

3.1. To order products, the Customer must provide real and complete data, including: full name, address, telephone number and e-mail address.

3.2. Placing an order implies a firm commitment to purchase and obliges the customer to pay the price indicated at the time of placement. By completing the order, the customer confirms that he has read, understood and fully accepted the terms and conditions in force.

3.3. The prices displayed are expressed in lei (RON) and include VAT in accordance with the tax legislation in force.

3.4. The Operator reserves the right to change prices, stocks, descriptions and images of products without prior notice, but the changes will not affect orders already confirmed.

3.5. Upon validation of the order, the Customer will receive a confirmation email that will include the order details, the estimated delivery time and the chosen payment method.

4. DELIVERY AND PAYMENT METHODS

4.1. Products ordered on the Site are delivered via express courier companies, based on a service contract concluded by the Operator with an authorized supplier. The standard delivery time is between 1 and 6 business days, calculated from the date of order confirmation.

4.2. Deliveries are made exclusively within Romania, to the addresses communicated by the customer at the time of placing the order. Any change of address after shipment cannot be guaranteed.

4.3. During busy periods (e.g. Black Friday, public holidays, promotions), the delivery time may be extended for reasons beyond the Operator's control. In such situations, the customer will be reasonably informed of any delays.

4.4. Shipping is free for orders that meet the minimum thresholds displayed on the site, according to the commercial policy in force. The operator reserves the right to unilaterally modify the policy regarding delivery costs, without affecting orders already confirmed.

4.5. The available payment methods are:

• online payment by bank card (Visa/Mastercard)
• cash on delivery

4.6. If the bank card is issued in a currency other than RON, the currency conversion will be performed by the issuing bank at its own exchange rate, and any commissions will be borne by the client.

4.7. For orders paid online, the invoice will be issued in electronic format and will be automatically sent to the customer's email or accessible in the user account.

5. RIGHT OF WITHDRAWAL AND RETURN POLICY

5.1. In accordance with art. 9–16 of GEO no. 34/2014, the customer has the right to withdraw from the distance contract within 14 calendar days from receipt of the product, without giving a reason and without penalties.

5.2. Notification of withdrawal is made by e-mail to contact@lariette.com or by a letter sent to the address: Şoseaua Păcurari 157, 1st floor, Office 3, Iași, code 700545. The client can use the form template available on the site or any other unambiguous statement.

5.3. Products must be returned within 14 days of receipt, in their original condition, without traces of wear, testing, use or unsealing (according to art. 16 letter e of GEO 34/2014), together with all labels, original packaging, samples/gifts received.

5.4. Return costs are the responsibility of the customer, and returns are made exclusively by express courier, not by the Romanian Post. Returns are not accepted to an address other than the one officially communicated.

5.5. If the conditions are met, the Operator will refund the value of the returned products within a maximum of 14 days from confirmation of their receipt. The refund is made:

• to the bank card account used for payment;
• in the IBAN account provided by the customer, if the payment was made on cash on delivery.

5.6. In the case of partial returns, if the value of the retained products no longer meets the conditions of the offer (e.g. free shipping), the value of the delivery will be deducted from the returned amount.

6. LIMITATION OF LIABILITY. LITIGATION. FINAL CLAUSES

6.1. The operator is not responsible for any delays, errors or impossibility of delivery caused by external factors (e.g. extreme weather conditions, strikes, courier network failures).

6.2. The product images are illustrative. There may be differences in shade, texture or packaging details depending on the manufacturer's batch, without these constituting a lack of conformity.

6.3. The operator guarantees that the products are original and comply with the specifications displayed, within the validity period indicated on the packaging. In case of non-conformity, the customer has the right to repair, replacement or refund, according to Law no. 449/2003.

6.4. Any dispute arising between the parties shall be resolved amicably. In case of failure, the jurisdiction shall be vested in the courts of Iași. The contract is governed by Romanian law.

6.5. By using the site and placing an order, the customer declares that he has read, understood and expressly accepts all the terms and conditions mentioned above.

7. PRIVACY POLICY AND PERSONAL DATA PROTECTION

7.1. The operator processes personal data provided by users in accordance with Regulation (EU) 2016/679 (GDPR), Law No. 190/2018 on measures implementing the GDPR and Law No. 506/2004 on the processing of personal data within the framework of electronic communications services.

7.2. Data is collected exclusively for legitimate purposes, namely: processing orders, issuing invoices, shipping products, communicating with the customer, improving the browsing experience and direct marketing activities, to the extent of the express consent.

7.3. The customer has the right of access, rectification, erasure ("right to be forgotten"), portability, restriction of processing and opposition. Any request regarding the exercise of these rights can be sent to the e-mail address: contact@lariette.com.

7.4. Detailed information on the privacy policy is available in a separate document accessible on the Site.

8. DISCLAIMER AND INFORMATION CONTENT

8.1. The information presented on the Site, including that relating to products, ingredients or recommendations for use, does not constitute medical advice. The Operator does not replace the informed opinion of a doctor or dermatologist.

8.2. Cosmetic products may cause different reactions depending on the user's skin type. In the event of any adverse reactions, use of the product should be discontinued immediately and it is recommended to consult a specialist.

8.3. The content of this site is provided "as is", without explicit or implicit guarantees of accuracy, timeliness or applicability. The operator does not guarantee the absence of errors and does not assume responsibility for any technical malfunctions.

8.4. Products are sold "as is", and the legal responsibility for compliance with safety and labeling regulations lies with the manufacturers.

9. FINAL PROVISIONS AND CODE OF CONDUCT

9.1. The Client undertakes not to use the website for fraudulent purposes, not to interfere with its security or functionality, and not to distribute illicit or harmful content.

9.2. Any attempt at unauthorized access, automatic data collection, falsification of information or misuse of the platform will attract liability according to the Criminal Code and applicable legislation.

9.3. This contract is governed by Romanian law. If a clause proves to be null or unenforceable, the other provisions remain valid. Disputes will be settled amicably or, in the absence of an agreement, by the competent courts in Iași.

9.4. This document constitutes the entire agreement between the parties and supersedes any other prior understandings, oral or written, regarding the use of the Site.

Company information

BELLADRESS SRL ,

Address: ROMANIA, Valea Lupului, Iași County, Garoafei 17, Block C1, ground floor, apt. 7
Postal Code: 707410
CUI: 44109191,
EU VAT: RO44228516
EORI: RO44109191
Registered at - Trade Register Office
attached to the Iași Court no. J22 / 1333/14.04.2021
IBAN - RO47 BREL 0005 6003 6684 0100
BANK: Avenue Louise 54, Room S52 Brussels 1050 Belgium
BANKING CODE: BRELROBUXXX





June 10, 2025